Shift Management

Learn how to effectively manage your work shifts.

Shift States

In the app, a shift can be in the following states:

State	Description	Action Button
No active shift	Shift not started	Start shift
Active shift	Shift is active, can work with orders	Pause / Complete Shift
Shift paused	Shift is paused (break)	Resume
Shift completed	Shift completed but not closed	Close Shift
Shift closed	Shift fully closed	—

Shift Actions

Pause

Use for breaks (lunch, rest):

1. Tap the "Pause" button
2. The shift will be paused but not closed

Resume

Return to work after pause:

1. Tap the "Resume" button
2. The shift will become active again

Complete Shift

Use at the end of the workday when all orders are completed:

1. Press and hold the "Complete Shift" button for 2 seconds
2. The shift will transition to "Completed" status
3. Now you need to close the shift with a reason

Complete Shift with hold-to-confirm

Close Shift

After completing the shift, you need to close it:

1. Press and hold the "Close Shift" button for 2 seconds

2. Select the closing reason:

   • End of work day — end of workday
   • Vehicle breakdown — vehicle breakdown
   • Health issue — health problems
   • Personal circumstances — personal circumstances
   • Weather conditions — weather conditions
   • Document issues — document problems
   • Dispatcher request — dispatcher request
   • Switch vehicle — vehicle change
   • Other — other reason (text input required)

3. Tap "Confirm"

4. The shift will be closed

1

Close Shift button (when orders remain)

2

Select closing reason

3

Enter custom reason for 'Other'

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